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Penn Medicine @ Work

Penn Medicine @ Work

Screen-Shot-for-PM@WorkProvider Star Ratings Connect with Consumers

Penn Medicine recognizes the importance of patient input when defining the patient experience. For years, we have collected patient satisfaction data to guide improvements in care delivery. This data has been used internally to measure both clinical and operational performance. Consumers today, however, are demanding greater access to this type of data to aid in making important health-care decisions. In response to this growing demand, on November 16, 2016, Penn Medicine is launching Patient Provider Satisfaction Ratings – a pioneering initiative in the Philadelphia region that will allow consumers to find ratings and reviews on Penn providers via pennmedicine.org.

In this age of technology and data, peer-to-peer review websites like Yelp and Angie’s List have empowered consumers to provide online reviews about goods and services, and, thus, share their recommendations to a large audience instantaneously. With the proven success of obtaining recommendations online, it is no surprise that consumers have turned to the Internet when choosing a physician or one hospital over another. According to the Journal of the American Medical Association, 59% of consumers surveyed said online ratings are somewhat to very important in the decision-making process about their care providers. Many third-party review sites, however, allow unverified reviews and use unreliable sample sizes to obtain their data. Furthermore, because health-care is not their core business, the metrics these sites use to rate a provider are rudimentary. So who better than health-care experts themselves to engage the patient base with industry standard tools to produce accurate, reliable data?

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Penn Medicine @ Work

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Celebrate Penn Medicine Experience Week October 10-14 The second annual system-wide Penn Medicine Experience Week takes place October 10 to October 14. With a theme of “Recognizing Your Excellence|Celebrating Your Success,” Penn Medicine ...Full story

PPMC Team Receives Honors for Scientific Research

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Congratulations to the team of PPMC podiatric fellows and residents who were recently awarded a Blue Ribbon at the American College of Foot and Ankle Surgeons 2016 Annual Scientific Conference for their report “Red Cell Distribution Width a...Full story

Thank you, PPMC!

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Dear PPMC, CPUP and Homecare Teams, Thank you and congratulations on a fantastic Joint Commission survey!Once again, our teams performed spectacularly and demonstrated to the Joint Commission the excellence performed across all layers of o...Full story

Transform Your Ideas into Action

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Apply to the Innovation Accelerator Program The Penn Medicine Center for Health Care Innovation iscurrently accepting applications for the next class of itsInnovation Accelerator, a program designed to support thought leaders from across P...Full story

New PPMC Dermatology Practice Location

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We are very pleased to announce the opening of the new Dermatology practice at Penn Medicine University City. We are now located on the 11thfloor of Penn Medicine University City at 3737 Market Street. We would like to thank both PPMC admin...Full story

Exclusive Learning Opportunities at Pennsylvania College of Health Sciences

Founded in 1903, the Pennsylvania College of Health Sciences – a part of Lancaster General Health – has built a reputation that echoes its mission: “Educate for excellence in healthcare practice, leadership, and the continuous acquisition o...Full story

Have Your Art Displayed at Penn Medicine Cherry Hill

Calling all painters, photographers, printmakers, and craftspeople! Penn Medicine Cherry Hill is inviting all Penn faculty, staff, students, and patients to submit artwork to its first-ever art exhibition. The art exhibition will be on disp...Full story

Exclusive Learning Opportunities at Pennsylvania College of Health Sciences

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Founded in 1903, the Pennsylvania College of Health Sciences has built a reputation that echoes their mission: “Educate for excellence in healthcare practice, leadership, and the continuous acquisition of knowledge.” Originally a nursing sc...Full story

Penn Presbyterian Medical Center Receives National Award for ICU Design

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The Society of Critical Care Medicine (SCCM), the American Association of Critical Care Nurses (AACN), and the American Institute of Architects Academy on Architecture for Health (AIA) have presented the ICU Design Citation Award to the tra...Full story

PPMC Surgical Techs Climb the Ladder

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Congratulations are in order for PPMC’s first surgical technicians to climb the new Clinical Ladder program for Surgical Technicians, a model developed byLori Fowler-Gagliardi, RN, MBA, CNOR, Clinical Director of Perioperative Services, in ...Full story

 

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