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The Patient Experience…

The following excerpt of praise and gratitude is from the patient satisfaction survey of a former Labor & Delivery patient:

I wanted to take this opportunity to compliment my nurses, my regular OB, Dr. Allison Bloom (CCA OB/GYN) and her office staff, the delivering OB, the anesthesiologists, the Environmental Services and Food and Nutrition Services staff. All of the individuals my husband and I came in contact with were pleasant. The medical staff took time and explained everything about my medical procedures. I was scared once I got to the OR but the warm demeanor of the OR staff put me at ease. All of my nurses were wonderful. I had a good experience at Pennsylvania Hospital with my 2000 delivery which is why I chose to deliver at your facility again in 2014.

Please send my regards to all of the staff on a job well done taking care of my family. Thank you!

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