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Heartfelt Thanks

A note to Joseph Savino, MD, of Anesthesiology and Critical Care

[My sister] is doing much better every day. I would like to thank you for the hope you gave me the first time I met you and for taking such good care of my sister, you and your staff. It is a great hospital.”

A note to Sarah Orzechowicz of Silverstein 9

“I underwent surgery with Dr. Paul Marcotte to correct spinal stenosis.  After the surgery I was moved to Silverstein 9. There I was taken care of by you and your associates for two days and two nights…. The care you provided was very professional, and you were very attentive, pleasant, personable and upbeat.  You are a credit to your profession, to the Hospital of the University of Pennsylvania, and to the institution where you were trained. Thank you again for taking such good care of me.”

A note to CEO Ralph Muller

"You have a very caring, dedicated and knowledgeable staff. If I had known they were that good, I’d have gotten sick earlier.  Keep up the good work.”

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