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Washington Square Major Hub for PAH Outpatient Care

Penn Medicine Washington Square, which officially opened last month, will serve as the major hub of outpatient care for Pennsylvania Hospital, much as the Perelman Center for Advanced Medicine does for HUP. The 153,000 square foot modern facility features leading-edge telecommunication and clinical information systems, providing patients with the most advanced level of collaborative and interdisciplinary care.

“Penn Medicine Washington Square is part of the Hospital’s $61 million facilities master plan which includes the expansion of private rooms for our patients,” said R. Michael Buckley, MD, executive director of Pennsylvania Hospital. “It’s imperative that we stay at the forefront of medical technology to best meet the current and future health care needs of our patients, and to give our providers the environment and tools they need to deliver that care.”

More than 100 providers from across a wide range of services -– including cardiology, concierge medicine, otorhinolaryngology, primary care, surgery and women’s health -– are now available in one location along with patient pre-admission testing and phlebotomy services. The 12-floor facility is also built atop an existing parking garage, offering added convenience for patients.

“Services are coordinated and coherent and co-located so that when patients come in and need a referral to another doctor, they can walk down the hall or take a short elevator ride,” said UPHS CEO Ralph Muller.

The building was designed around creating a better patient experience. For example, all of the waiting rooms are on the north side of the building, with a glass exterior that allows for sunlight. The exam rooms are placed toward the center of the building and there are now more consultation rooms available for physicians to talk to patients and their families.

“It’s a very patient-friendly, environmentally friendly and tech-friendly environment, and  a great space for providers and patients and families,” said Daniel Feinberg, MD, chief medical officer at Pennsylvania Hospital. “So far, the feedback has been very positive across the board.”

The new outpatient building is also a green urban redevelopment site. The building features energy efficient heating and cooling systems; optimized day lighting; increased wireless access; paper, metal and plastics recycling; maximized water efficiency systems in restrooms; and storm water retention through a “green roof” terrace.

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