“I was brought in and prepped for a lung transplant. From the first contact I had with the RNs and NAs at Penn I was impressed by their level of nursing expertise and their compassionate care giving…. I was diagnosed with COPD over 22 years ago and have had the misfortune to be treated in a number of hospitals in the Philadelphia area. That combined with the care I oversaw in the treatment of my aging and now deceased parents made me familiar with the quality of nursing in the area. The nurses at Penn and, indeed, the entire staff, but especially the nurses, displayed a professionalism of the highest order.… [They] gave me care and attention, kindness, discipline and a respect for my individual dignity unmatched in my experience.… I have many things to be thankful for and few of them are greater than the nurses at Penn. You should be grateful and honored to have them on your staff.”
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