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Recognizing Those on the Front Lines at PAH

The staff of the PAH Welcome Desk and Security Services are usually the first people patients and visitors encounter when entering the Hospital. These staff members literally serve on the front lines of patient care.

The Welcome Desk and Security Services formed a shared governance committee this year and launched an Employee of the Month Award. Recipients are staff members that have been chosen because they exhibit compassion towards patients, visitors and coworkers. They are customer-focused role models for Relationship-Based Care and dedicated employees who display teamwork with colleagues throughout the Hospital.

The following individuals have been selected so far for 2013:


Donna Fragala – January 

 Barbara-Bowman                 Barbara Bowman – February



Darryl Randolph – March 




                                                                        Mary Feehan – April 



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