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Farewell to the Dynamic Duo of Patient Safety and Performance Improvement

Janet-Creely-and-Dorothy-CountsAfter nearly two decades of dedicated service at PAH, Dorothy A. Counts, RN, MA, CPHQ, and Janet E. Creely, RN, CPHQ, CCM, are retiring from their positions of Clinical Director of Quality and Patient Safety, and Director of Patient Safety, effective June 7.

Colleagues can join in celebrating the careers of Dorothy and Janet in the McClelland Conference room on May 29, from 1 pm to 4 pm.

Pennsylvania Hospital’s dynamic duo of patient safety and performance improvement, Dorothy and Janet both came to PAH from Presbyterian Medical Center 19 years ago. Together, they developed first rate organization-wide programs for quality, patient safety, performance improvement, regulatory readiness, and clinical resource management. Their diligence and dedication helped to enhance patient safety, improve quality and decrease hospital acquired infections, making a clear difference for our patients. 

Dorothy and Janet are leaving behind quite a legacy. Together they spearheaded a hospital-wide regulatory readiness program and helped PAH to achieve four successful tri-annual TJC Surveys and multiple biannual PA Department of Health licensure surveys.

“Personally, I am grateful to have had the opportunity to learn from Janet and Dorothy,” said Daniel Feinberg, MD, chief medical officer at PAH. “As I have told many people at PAH, they taught me most of what I know about quality and patient safety. Their professionalism is consummate and I will truly miss working with them.”

Best wishes of health and happiness to Dorothy and Janet as they embark on this exciting new chapter of their lives.


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